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SolutiaNet’s
technical support team is dedicated to helping customers
successfully implement and use our business solutions. Registered customers can reach "Technical
Support" online or by phone. SolutiaNet offers three
levels of technical support with response times ranging from
immediate to the same day. Phone support packages include:
Premier Support
Provides immediate
telephone and/or online support by our most experienced technical
staff. This service is recommended for facilities that rely on
SolutiaNet for continuously running their day-to-day operations.
Priority Support
Provides telephone
and/or online support within 4 hours.
Same Day Support
Provides telephone
and/or online support within 24 hours. This is the most economical
service package.
In addition to personal service by telephone and online, we
also offer free access to our online support database for
registered customers who need quick answers to frequently asked
questions.
For
more information contact:
support@solutianet.com
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